vodacom robbing me
You insurance company is robbing me again. Double billing me.
I keep having the same issue. Please sort it out.
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
12 May 2022, 07:21Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 May 2022, 07:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
12 May 2022, 11:28Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please note we have escalated your query to Finrite. Based on the feedback provided the team has also tried to make contact with you this morning with no success and have rep**** to you via email.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
Vodacom's reply12 May 2022, 11:28
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please note we have escalated your query to Finrite. Based on the feedback provided the team has also tried to make contact with you this morning with no success and have rep**** to you via email.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
's updateReviewer Update
25 May 2022, 10:05This is the 3rd time I've had to escalate this. Your insurance partner is not working for you and your brand is affected. It ridiculous that this happens so regularly.
's update25 May 2022, 10:05
Reviewer Update
This is the 3rd time I've had to escalate this. Your insurance partner is not working for you and your brand is affected. It ridiculous that this happens so regularly.