NM
Neo M
1 reviews | Active since May 2018
25 Aug 2021, 21:18
Vodacom robbing customers
Vodacom does not want to cancel the insurance, its been 4 months now trying to cancel, since May 2021, its now August 2021. Everytime when I call they tell me that they have escalated my issue and the cancelation is pending. They are busy debiting my account and refusing to cancel the insurance.
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Vodacom's replyOfficial
26 Aug 2021, 07:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Aug 2021, 07:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team