M
MATHAKANE
1 reviews | Active since Oct 2021
18 Apr 2024, 16:52
Vodacom robbing customer
My contract with Vodacom is finished now they refuse to cancel the contract I paid them twice for cancelation of contract but they want more money from me.
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Replies (2)
Vodacom's replyOfficial
19 Apr 2024, 07:28 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply19 Apr 2024, 07:28
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
19 Apr 2024, 10:01Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion today 2024/04/19 at 09:34:30 with M****ha at the CEO Office, she has requested you to forward her the premature cancellation quote which was sent to you as there are no quotes for a premature cancellation on our end.
As discussed with M****ha please insert the reference number in your subject line.
She has advised as well that the contract term date reflects as October 2024 and that the contract is currently in hand with our Pre-Legal Dibvision
Regards Vodacom Consumer Website Team
As discussed with M****ha please insert the reference number in your subject line.
She has advised as well that the contract term date reflects as October 2024 and that the contract is currently in hand with our Pre-Legal Dibvision
Regards Vodacom Consumer Website Team
Best regards,
Vodacom's reply19 Apr 2024, 10:01
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion today 2024/04/19 at 09:34:30 with M****ha at the CEO Office, she has requested you to forward her the premature cancellation quote which was sent to you as there are no quotes for a premature cancellation on our end.
As discussed with M****ha please insert the reference number in your subject line.
She has advised as well that the contract term date reflects as October 2024 and that the contract is currently in hand with our Pre-Legal Dibvision
Regards Vodacom Consumer Website Team
As discussed with M****ha please insert the reference number in your subject line.
She has advised as well that the contract term date reflects as October 2024 and that the contract is currently in hand with our Pre-Legal Dibvision
Regards Vodacom Consumer Website Team
Best regards,