1 reviews | Active since Feb 2015

14 Jun 2022, 03:55

Vodacom *******

Barely loaded data on 13th just to get sms telling me it will expire on 17th i am on disability can not load every second or third day. I am very fortunate to have a lovng friend that just topped me up with airtime. I repayed an advance just to take it again to renew my whatsapp ticket.. and got whatever data i could after ticket bough****** ****************. Our town awaits fibre for wifi so i need my data and ticket. ***

0
Replies (2)
Vodacom
Vodacom's reply14 Jun 2022, 07:59
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
's update01 Nov 2022, 18:25
Reviewer Update
I have to thank vodacom for eventually getting in touch and resolving the matter