1 reviews | Active since Nov 2019
VODACOM. *******
My Dad turns 89 in 2 weeks. 5 Years ago he started to suffer with Dementia and is now in a frail care facility. He has no memory or ability to communicate normally. Obviously he is unable to use a cell phone, however Vodacom REFUSES to cancel his account, which has cost me R 350/month for the last 5 years, despite receiving no service at all. Vodacom insist that they will only deal with my Dad personally. Most days, when I visit he doesn't even know who I am, but Vodacom expect him to conduct business.. VODACOM are *****ing my money every month. They are fully aware of this but will not budge from their unreasonable position. I think it is disgusting to contiue to charge an 89 year old man even though he has not used this contract for 5 years.
Rgds
Les Steel Smith
Rgds
Les Steel Smith
I really did believe that a VODACOM rep would contact me but that didnt happen. Very disappointing.
EXTREMELY poor customer service.
I really did believe that a VODACOM rep would contact me but that didnt happen. Very disappointing.
EXTREMELY poor customer service.
