Vodacom ****** me with my airtime & data
I bought a 10gig data & only received 1.8gig paid R189. I called to query & they told me they will contact me within 48hours. Never received a call back. I then called again was told they will contact me within 48 to 72 hours. Still no call back, no data & my airtime gone.
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Vodacom's replyOfficial
04 Sept 2022, 13:22 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Sept 2022, 13:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team