MA
Mia A
1 reviews | Active since Apr 2014
02 Mar 2022, 11:54
Vodacom ****** me of R16k
Vodacom, I hope you are proud of yourselves. I have just shelled out R16k to pay for a contract I cancelled in 2018 because it was hindering my credit record. I cancelled the contract because in the three months I had Vodacom fibre, I had a total of 3 weeks actual connectivity, and yet it would have cost me more to dispute this - even though I should only have been charged a reasonable cancellation fee according to the Consumer Protection Act. People, please take not that this is how Vodacom does business.
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Replies (1)Vodacom's replyOfficial
02 Mar 2022, 14:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Mar 2022, 14:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
