1 reviews | Active since Jun 2017
Vodacom Roaming Service
<p>I recently used the Vodacom Roeming service. It was no problem to activate the ''Roam on" service but to activate the "Roam off" is impossible. I have been batteling for a week now to get my phone functional again, despite spending hours with the Vodacom consultants in Midstream and Vodaworld in Midrand.</p> <p>Since Monday 19 June 2017 I have been to the mentioned consultants 6 times without any success. I do have a referance number for the complaint but despite that the technical department keep on asking if the compaint was registered.</p> <p>The result is that Vodacom is making the service agreement between us impossile. I am paying for the service but I can not use the phone. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
