1 reviews | Active since Mar 2010
Vodacom Roaming in Mozambique - Expensive gamble!
I traveled to Mozambique during December 2021. I used Travel Saver & Red Roaming. However, the messages and app were delayed in communicating how much data was used. As a result , despite best efforts to buy roaming data bundles, I am liable for a massive amount of roaming data. In addition, the bundles were a maximum of 300mb. The roaming bundles of Vodacom are designed to rip you off and force you to spend thousands. What phone uses just 300 mb data on anything?!
As a contract client for 11 years, I can’t understand why there isn’t one large roaming data bundle available and why there isn’t a proper way of monitoring data usage. I have text messages a few minutes after each other showing the bill escalate into the thousands based on the faulty roaming data count that takes place.
Despite your indication on 19 January 2022, that a consultant would be in touch telephonically or by WhatsApp, I have received absolutely no contact. The issue remains Unresolved . Month end is near and payment will be requested no doubt.
Should you not make contact or respond by tomorrow COB, I will instruct my attorneys.
Despite your indication on 19 January 2022, that a consultant would be in touch telephonically or by WhatsApp, I have received absolutely no contact. The issue remains Unresolved . Month end is near and payment will be requested no doubt.
Should you not make contact or respond by tomorrow COB, I will instruct my attorneys.