NM
Neo M
1 reviews | Active since Aug 2021
10 Feb 2023, 13:37
Vodacom Roaming Bundle Doesn't Work
I bought the Vodacom Roaming Bundle and I haven't been able to use any of the data in the bundle. If I knew this, I wouldn't have bothered with it and bought another sim in the destination country. Since then I have been tossed back and forth between Tobi (AI robot) and the customercare email
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Replies (2)
Vodacom's replyOfficial
10 Feb 2023, 14:04Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply10 Feb 2023, 14:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
NM
Neo M's updateReviewer Update
15 Feb 2023, 06:35There has been no contact from Vodacom at all.
NM
Neo M's update15 Feb 2023, 06:35
Reviewer Update
There has been no contact from Vodacom at all.