1 reviews | Active since Jun 2018
Vodacom roaming
Trying to get ‘ roamoff’ on my Vodacom cell phone. Returned to SA at 10.30 on Monday 11 th June . ‘Roamoff’ activated. Does not work. Visited Sunninghill Vodacom on Tuesday 12 th , was advised it will take up to 4 hrs. Wednesday 13 th visited Mall of Africa Vodacom after 40 min was told they are emailing a department ........ and if not resolved in 7 days !!!! To recontact them. HELP ME !!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved
Regards
Consumer Website Team(SA)
Best regards,
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved
Regards
Consumer Website Team(SA)
Best regards,