1 reviews | Active since Apr 2015
Vodacom / RMCS / No CONSENT Contract change
<p>So Saturday Morning my wife wakes up and receives an sms that her number has been changed to a contract. After numerous frustrating calls to Vodacom and RMCS, still nothing has been sorted. RMCS apparently doesnt work over weekends. But they can conviently change your prepaid number to a contract. WITHOUT MY WIFE"S CONSENT. </p> <p> </p> <p> </p> <p>Please can someone explain. </p> <p> </p> <p>HOW does VODACOM give RMCS the right to change the number without CONSENT????</p> <p> </p> <p>so FRUSTRATING> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thanx Vodacom, its been over a week that this query has not been sorted out.
R800 later in airtime and no change to any of my queries.
RMCS - has not changed or done anything to this query.
Thanx Vodacom, its been over a week that this query has not been sorted out.
R800 later in airtime and no change to any of my queries.
RMCS - has not changed or done anything to this query.