Vodacom rips you off
The video play access I won through the Vodacom app is inaccessible! I'm so disappointed with Vodacom, because all of their competitions and prizes are designed to take the consumer's data and return NOTHING to the consumer. I will discontinue the app in the morning and cancel the service at the end of contract. Vodacom do not keep their word. They have no integrity. I do not recommend their service.
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Vodacom's replyOfficial
28 Feb 2021, 11:32 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Feb 2021, 11:32
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team