1 reviews | Active since Mar 2017

12 Apr 2017, 08:16

Vodacom ripps off Always

<p>Last year we booked in our Tab for a charging problem. it went in for repairs...came back after no communication....yes correct we had to call up and down fo find out whats happening and got it back even worse...my uncle said we should just leave Vodacom because they will just think up some Excuse and use Policy to cover their tracks. Then the tab is still in its worse condition....it doesnt charge unless it is off. Same problem second time in. i book it in again and Walla Vodacom says pay up as we dont cover the battery....SO WHY WAS IT NOT THE BATTERY THE FIRST TIME IT WENT IN??????????????????ALARMING NO...VODACOM ENJoYS TAKING YOUR MONEY FOR TWO YEARS BUT WHEN IT COMES TO THEM OWNING UP THEY DO THIS...*******S. The manager at Zevenwacht is aware that this is the second time same problem different outcome....strange hey....she even wrote it on the Job card....The World should know....</p>

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Vodacom
Vodacom's reply12 Apr 2017, 09:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

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Vodacom Consumer Website Team