NA
Nabawia A

1 reviews | Active since Jan 2010

06 Mar 2018, 12:49

Vodacom ripping us off again & useless staff!!!!

although I renewed my 3 Vodacom contracts & were assured that it would be implemented from 1st March 2018, I lost my talktime minutes & none of the Vodacom staff members have returned my calls to correct it. Call Centre Operator, Team Leader or Manager! Bunch of useless idiots & *****!!!!!

0
Replies (2)
Vodacom
Vodacom's reply06 Mar 2018, 14:23
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply29 Mar 2018, 11:49
Official

Good Day

Kindly note that your enquiry has now been completed.

Regards

Dominic