gB
gilbert B

1 reviews | Active since Jan 2010

09 Apr 2018, 15:31

vodacom ripping people off once again

I took out a contract on the 22 of feb and on the 29 th March i was debited for the the full asmount plus a loy more that the branch couldnt figure out , in other words i paid to much . But then that is typical of vodacom , then today i get debited for april , this is disgusting when they cannot do simple maths and pro rata fees and the 111 is as helpful as a *** in dwang . why do they think they can just do as they wish, i find their srevice disgusting

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Replies (1)
Vodacom
Vodacom's reply09 Apr 2018, 16:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team