PK
Patience K

1 reviews | Active since Jun 2016

08 Jun 2016, 09:55

VODACOM -RIPPING PEOPLE OFF!!!

<p>I OPENED A "U CHOOSE 150" CONTRACT WITH VODACOM IN MARCH 2016 AT EASTGATE MALL. I STARTED PAYING R200 AS PER AGREEMENT AND I WAS PROMISED R150 AIRTIME EVERY MONTH, WHICH I STILL HAVE NO ACCESS OF .</p> <p> I HAVE GONE TO THE EASTGATE MALL SEVERAL TIMES ,CONTACTED THE CALL CENTRE AND VISITED VODAWORLD WITH NO JOY. EVEN TODAY THIS IS NOT FIXED AND THEY SING THE SAME SONG OF WE ARE STILL INVESTIGATING. I HAVE HAD VARIOUS CONTRACTS WITH VODACOM ,BEEN A CLIENT FOR MORE THEN 10 YEARS AND I MUST SAY I AM VERY DISAPPOINTED WITH THE WAY THEY HAVE DELT WITH THIS ISSUE. IT IS VERY FRASTRUATING TO BE PAYING FOR A SERVICE YOU CAN'T UTILISE.THIS IS NOT ACCEPTABLE ,I EXPECT VODACOM TO RESOLVE THIS OR CANCEL THIS CONTRACT !!</p>

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Replies (2)
PK
Patience K's update08 Jun 2016, 10:07
Reviewer Update

This is terrible - I am not sure why there is a Star rating .

Vodacom
Vodacom's reply08 Jun 2016, 13:27
Official

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team