Vodacom ripping people of

Where do i start again,i got an sms on the 2nd of august that my data on my phone was depleted bare in mind its 4gb and i only use my phone during the day for whatts app so that said freaken ridiculous,i phoned vodacom and explained they credit the account with 5gb and i thought ok problem solved,that was only the beginning of my problems,an hour later I got the same sms data depleted ??????once again I phoned explain and credit my account again with 5gb,at time i was quite worried where is my data disappearing to ???about 2 hours later i got the same sms AGAIN data depleted ???once gain i phoned explained and they said the matter needs to be escalated to the data department which i agreed upon to see where the problem was coming from,about an hour later i got an sms which said my account would be credited again with 5gb which i received,once gain an hour or so later same sms data depleted,?????which you can imagine i where talking in tongues at that stage,phoned again and explained and the gentleman who assisted me agreed there is an problem from there side and try to credit my account again which i received an sms my account will be credited with 5gb for 7days which never happened.So i phoned again and they said it would be escalated and can take up to 7 days up to now no reply,with that said i started using my 4g wifi router which i am very afraid of you’re data on that thing is like an magic trick if you look left and right 10gb is gone,I hardly use it reason previously we got accounts of 14k with an overspend in place then vodacom will just say they had a look and everything looks fine accounts needs to be paid,last year around august i went to the vodashop in menlyn shopping centre to make adjustments on my accounts and to query the account of 14k and once gain made sure there is an overspend in place of R50 where my wife and children were with and can testify that the lady said its in place we don’t have to worry and would not get an scare like that 14 k account again,on monday the 6th i where on my way to jhb and I had a look at my data eater and saw i where standing on 6gb in 30 minutes that was quite in possible because I left my offices which have wifi and i use that obviously if my office bound,i pulled of the road and open my Vodacom app to get the news according to vodacom i have used +-23k worth of data i think skipped an heart beat at that stage ??i phoned vodacom an stuttered and almost stop breathing trying to explain what is happening,the lady said that she can see on the system there is an overspend of R 50 in place and my question was why is my account then so high which she said must be an system problem ??i had an feeling of relief because i know once again the overspend was in place,then the lady said she will escalate the problem to the data department and the will investigate l,Wednesday morning an gentleman phoned me and said they investigated and see i don’t have and overspend in place that why the account was so high which I immediately disapproved of and said now why will i pay the account which is not my fault which he told me it would be escalated further and they would be in contact,this morning i got an mail from Vodacom which said they would credit my account with +- 8k ?This is ridiculous and i will be taking this further with out company attorney,how can vodacom do business so unprofessional as this with an loyal customer of over 20 years?????I will repost this all over the internet to worn people of vodacoms un professional behaviour!!!!!