MC
Mike C
1 reviews | Active since Aug 2018
04 Oct 2018, 14:26
Vodacom *********** it's own ciustomers
I have just checked Vodacom's pricing. My neighbour will pay R604 per month to use Vodacom on an open access network I will have to pay R900 per month and R1000 installation to have the same package because Vodacom are the only supplier on my network. How can this be fair when it is the same package from the same service provider. Vodacom is *********** its own customers and seems to be able to get away with it. I have written to the competitions board and I will see if they can do anything with this unfair practice
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Replies (1)Vodacom's replyOfficial
04 Oct 2018, 16:54Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Oct 2018, 16:54
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
