TD
Tom D
1 reviews | Active since Sept 2017
25 Feb 2019, 10:07
VODACOM *********** ITS CUSTOMERS ONCE AGAIN
Could Vodacom please explain to the nation why are they the only data service provider in the country that are charging their customers for the roll over of unused date from 01 March as per the new regulations, whilst all other service providers are doing it free of charge.
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Replies (3)
Vodacom's replyOfficial
25 Feb 2019, 12:07Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Feb 2019, 12:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
TD
Tom D's updateReviewer Update
27 Feb 2019, 17:31Automated generic response with absolutely no substance. I am waiting..............
TD
Tom D's update27 Feb 2019, 17:31
Reviewer Update
Automated generic response with absolutely no substance. I am waiting..............
TD
Tom D's updateReviewer Update
15 Mar 2019, 05:14VODACOM just does not care about their customers. I am still waiting for a response.
TD
Tom D's update15 Mar 2019, 05:14
Reviewer Update
VODACOM just does not care about their customers. I am still waiting for a response.