VODACOM *********** CUSTOMERS ONCE AGAIN.....

Item: Vodacom
Rating: 1
Author: Gail Z

NO STARS AT ALL...... HAVE COMPLAINED BY EMAIL, AND RECEIVED REPLYS PROMICING TO FIX THE ERROR. NOT DONE. HAVE COMPLAINED ON HELLO PETER - AND GOTTEN A RESPONSE SAYING SOMEONE WILL CALL TO SOLVE THE PROBLEM - NOT HAPPENED AND ONCE AGAIN INCORRECT BILLING. HOW ABSOLUTLY TYPICAL OF VODACOM - RIP THE CUSTOMER OFF ONCE AGAIN.......

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Replies (1)

Vodacom's replyOfficial

07 Jan 2022, 08:04

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply07 Jan 2022, 08:04

Official