JM
Jacques M

1 reviews | Active since May 2019

13 May 2019, 16:03

Vodacom *********** customers

Vodacom have a new policy where they can increase pricing at will. So they tie you into a 2 year contract and in this period they can increase your monthly contract price to what ever they feel like. AND THERE IS NOTHING YOU CAN DO ABOUT IT. So if you sign up with Vodacom you don't know what you will end up paying at the end of your 2 year term. They also don't disclose this when you sign up nor is it in the contract that you sign at store level. It is displayed on their website. *******.

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Replies (1)
Vodacom
Vodacom's reply13 May 2019, 19:46
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team