MP
Maureen P

1 reviews | Active since Sept 2014

10 Jul 2018, 10:13

Vodacom *********** customers

Good morning

I upgraded one of our cellphone contract the advert online was R479/month, now they have been billing us more than R600 in other words they are ripping us of. I tried to email the lady who assisted me with the contract she rep**** one email since then she's been ignoring my emails. I hope someone from Vodacom will contact me to resolve this mess. The lady's name is Roshelle Packaisamy.

0
Replies (1)
Vodacom
Vodacom's reply10 Jul 2018, 11:08
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team