MK
Mbongeni K

1 reviews | Active since May 2016

19 Jul 2023, 22:42

Vodacom ripping me off my investment

Good day

I trust you are doing well.

I have been posting my issue which Vodacom the service provider that took my investment ownership in jeopardy. My life and all apps with registered benefits are all with the number which they switched off and give it away.

I tried their ***** line department nothing seem to be working and yet my thousands of money and one time pin all goes to the number which I did registered all my profiles with and they act like is normal my complaints seem to be receiving reply’s yet no action and I am at huge loss of many assets that belong to me as I already been ripped my bank account with their negligence

I need urgent response as this matter is no a joke like Vodacom is handling it an urgent response is needed and solution to have my number back I don’t need private response or reply as that doesn’t assist me but my number back

0
Replies (2)
Vodacom
Vodacom's reply20 Jul 2023, 07:54
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via WhatsApp to request your personal details. 
 
Regards, 
 
Vodacom Consumer Website Team 
MK
Mbongeni K's update21 Jul 2023, 09:23
Reviewer Update
This auto response is serving me nothing I need my number and my things are all referred to that number and I am unable to open my personal profile from this negligence