Vodacom ripping me off

Item: Vodacom
Rating: 1
Author: Stephens K

I have lodged a complaint with Vodacom on the 8th of March about my bill, they promised that they will come back to me about it. They never called me back. Ref No ***.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

24 Mar 2022, 07:21

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply24 Mar 2022, 07:21

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Stephens K's updateReviewer Update

04 Apr 2022, 15:26

Vodacom promised me that they will give me a call. To this day I am still waiting.

Stephens K's update04 Apr 2022, 15:26

Reviewer Update

Vodacom promised me that they will give me a call. To this day I am still waiting.