dR
dm R
1 reviews | Active since Apr 2016
21 Apr 2016, 11:49
Vodacom Ripping Me Off!
When I signed my contract, I was told I get 1 gig of data + free sms's + 700 minutes Talk Time. What Vodacom is doing, is to completely cut ofF my phone services, when I exceed my 1 gig data, meaning I can receive phone calls, but I can't make phone calls, DESPITE STILL HAVING 400 MINUTES LEFT on my monthly contract!!!!!<br> <br> This is blatant theft! These ****bags are *********** the public! I have a contract of close to R2500 a month with Vodacom, yet they feel the need to still ***** my talk time minutes! My talk time minutes, should NOT be cut, if I use up my data, as the data and talk time are sold as being seperate!
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Vodacom's replyOfficial
21 Apr 2016, 14:17Hello carlos_d,
As discussed, the limit that you have on the account is applicable to all services that can affect your account balance.
Once the limit has been reached and the billing information has updated the line will lock for all outgoing services. In order to use these services, you can increase the limit or remove the limit on your line.
Regards
Roderique Lategan
As discussed, the limit that you have on the account is applicable to all services that can affect your account balance.
Once the limit has been reached and the billing information has updated the line will lock for all outgoing services. In order to use these services, you can increase the limit or remove the limit on your line.
Regards
Roderique Lategan
Vodacom's reply21 Apr 2016, 14:17
Official
Hello carlos_d,
As discussed, the limit that you have on the account is applicable to all services that can affect your account balance.
Once the limit has been reached and the billing information has updated the line will lock for all outgoing services. In order to use these services, you can increase the limit or remove the limit on your line.
Regards
Roderique Lategan
As discussed, the limit that you have on the account is applicable to all services that can affect your account balance.
Once the limit has been reached and the billing information has updated the line will lock for all outgoing services. In order to use these services, you can increase the limit or remove the limit on your line.
Regards
Roderique Lategan