1 reviews | Active since Mar 2018
Vodacom ripping me off
i have a contract with Vodacom wich ended. They debited my account the in feb with 646. this problem was investigated and found that where at fault. they assured me this matter was resolved only to realised that it was not. after going back and forth with them they now tell i must go get an affidavit and email it to them, but in the mean time they want a R1000 from me before anything can be resolved. i have been trying to cancel this contract since March but they won't allow me. I've had it with Vodacom.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Hi ***nor
As discussed, feedback has been provided to you and this matter is now resolved.
Have a pleasant day further!
Regards,
RJ
Hi ***nor
As discussed, feedback has been provided to you and this matter is now resolved.
Have a pleasant day further!
Regards,
RJ