LK
Liesel K

1 reviews | Active since Mar 2018

15 Mar 2018, 16:04

Vodacom ripping it's customers off and not a care in the world

Vodacom is the WORST ... am leaving after almost 20 years!!!! Ripping me off with content charges every month despite me phoning and querying every month. Told by Boytumelo that it's my phone that's the problem. No resolution from Vodacom. Just told to phone Waspa or email... number they give doesn't work and Waspa doesn't reply to emails. BAD BAD BAD

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Replies (3)
Vodacom
Vodacom's reply16 Mar 2018, 07:39
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply30 Apr 2018, 11:19
Official

Dear Ms Kaumpek,

As per our recent conversation.

On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.

Please refer to the email which we have sent for feedback on this correspondence.

Warm regards,

Shad

Vodacom
Vodacom's reply30 Apr 2018, 11:19
Official

Dear Ms Kaumpek,

As per our recent conversation.

On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.

Please refer to the email which we have sent for feedback on this correspondence.

Warm regards,

Shad