Vodacom ripping customers since forever.

<p>I don't know where I should begin, but as a loyal Vodacom customer i am disappointed by the way Vodacom do their business lately. I called in last month and the month before. Advised the call center agent that there is a bundle of R99.00 that is subscribed and I want to cancel that. I was advised to follow the *111# Menu to cancel of which I did and have been doing and that thing doesn't seem to work. I advised the agent of my situation and asked to have this deactivated from their side they, said they can't. Ok,later that day I called advised them again that the *111# is not unsubscribing me from the data bundle so I forced them to lodge a SR. Following day I got a message saying it has been sorted. Now I just loaded with R150.00 and guess what R99.00 has gone missing again. Now I am very angry very angry coz I need that R150.00. To you Vodacom it might be nothing but to me that is all i have. You are ripping me off and I want my money back in my account. Icasa has helped me before with issues such as these before and I am sure they will be happy to help again. Super disappointed.</p>