Vodacom ripping customers

Good day, I am writing the review on behalf of my mother DN Bouwer *** who has a contract with Vodacom one for a laptop which was taken January 2017 where she was paying R250 and later told she was in arrears and increased the amount to R380 till to date. She had another contact taken for a cellphone 2014 or 2015 when the cellphone contract ended vodacom called her for another cellphone which she had refused to take and said no. Later on when she went to a vodacom shop to find out what seems to be the problem as the cellphone was blocked she was advised that indeed another cellphone cotract was taken out in her name even she never approved it. Her vodacom bill has rapidly increased with no sign of decrease in her bill because of this other cellphone contract which she never knew of or approved. Her bill is running up to R7000 at the moment which does not make sense at all. Contact number is *** or alternatively contact her on ***.