NM
Nadira M
1 reviews | Active since Oct 2019
13 Aug 2020, 00:15
VODACOM Ripp off
I am constantly being deducted a sum of money for a game that i did not register for.The rules say to opt out you must send sms with "No" i have tried for almost 2weeks to avoid getting billed only ti get a feedback each time an error occurred. As customers we are getting ripped for R200 each month above my standard instalment. I chalkenge VODACOM to deal with this with 24 hours.
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Vodacom's replyOfficial
13 Aug 2020, 06:52Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Aug 2020, 06:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team