Vodacom Ripoffs

<p>Good Day. I write this story after being a client of vodacoms for over 15 years. Apart from my prepaid account with them I have a further 3 contracts with the company. My problems began last month (May 2016). It appears that the prepaid division of Vodacom is just out there to rip people off. Purchased data which usually lasts me the entire month and it was depleted the following day. After calling their customer care line I was given the incorrect email address to log my complaint and left it at that. The person who handled my call told me that they are not experiencing simillar problems with other clients yet I recall hearing a number of complaints regarding the same problem with Vodacom on Talk Radio 702 a week earlier . Left it at that.</p> <p>This morning after purchasing their Power Hour package for R7-00 which allows you to call Vodacom lines for 60minutes imagine my disappointment when my call was disconnected due to insufficient airtime. After the purchase of Power hour I was left with approximately R77-00 and the calls which I made utilised all of my airtime which should have actually costed me nothing because I purchased the power hour package as I do everyday.</p> <p>Terribly disappointed and disgusted with Vodacom and their ripoffs.</p>