RM
Ron M

1 reviews | Active since Jun 2012

11 Apr 2018, 20:09

vodacom ripoff unsuspecting customers

I purchased 250mb of data for 7 days which cost R35. I then received an sms to say that My data was activated so I pressed ok. Little did I know that at the end of the message vodacom also offered me 1gig for one day at R 15. When I called vodacom I was told they couldn't do anything about it as I accepted the offer and that I should read my messages. What a ripoff vodacom. I will definately be cancelling my contract when it expired at the end of May. After years of being a very loyal vodacom customer it's time to move on.

0
Replies (1)
Vodacom
Vodacom's reply11 Apr 2018, 20:31
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team