Vodacom - Ripoff their customers & ignore any Correspondence (*******)

<p>My family have been long standing clients of Vodacom for over a decade & cannot believe that the current matter cannot be resolved for such a lengthy period of time.</p> <p> </p> <p>The contract in question was only able to be upgraded 2 months before expiration date , the contract end date was 2017-05-29 therefor the store upgrade the contract on the date of 2017-03-18. </p> <p> </p> <p>Which they explained that the handset on the old contract will still be payable for 2 more months along with the new handset.</p> <p> <br />It is now the 4th month & Vodacom is still charging us for the old handset , according to my contract the handset is paid up over 24 month but now im being charged for the old handset for the 26th month.</p> <p> </p> <p>Please sought this issue immediately, If not I will need to get my lawyer involved as I do not have time to contact Vodacom daily, speaking to different people & receiving excuses, furthermore my next debit order is on the 25th & there is now way I will be over charged again.</p> <p> </p> <p>I have numerous e-mails & references numbers with promises & nobody gets back to me.</p> <p> </p> <p> </p>