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Rashaad B
1 reviews | Active since Jun 2010
16 Dec 2020, 10:07
Vodacom Ripoff - dumping old stock
I app**** for a Black friday deal with the Huawei P30 lite 2020. The device delivered is a 2019 model. I logged the fault immediatelly and Vodacom promised to swap the phone out within a week. When nothing happened, I escalated to ***, but still nothing has happened.
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Vodacom's replyOfficial
16 Dec 2020, 12:06Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Dec 2020, 12:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Rashaad B's updateReviewer Update
17 Dec 2020, 21:06Still nothing happening from Vodacom. Looks like they waiting out the 14 day return limit.
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Rashaad B's update17 Dec 2020, 21:06
Reviewer Update
Still nothing happening from Vodacom. Looks like they waiting out the 14 day return limit.