GB
Glenn B

1 reviews | Active since Oct 2017

15 Apr 2023, 12:36

Vodacom Ripoff artists

Having receive a message over a week ago that a consultant would contact me about having been **** to by a vodacom employee that upgraded me or should I say downgraded me from a good phone to a serious piece of *******, it never happened. As I see it it's better for Vodacom to stick their heads in the sand and just expect the problem to go away. We'll being in an industry where we use our phones a lot I have published to all 900 of our agents to be very aware of Vodacom lying and I believe my conversation was recorded as explained by their consultant who downgraded me from a perfectly good Android phone to a phone that isn't compatible with a lot of apps that I use daily. The camera is ******* and well let's just say I was conned by a smooth talking salesperson into taking a phone he was clearly hoping to clear out as it is *******. Stay clear of Vodacom if you don't want to be disappointed.

0
Replies (2)
Vodacom
Vodacom's reply15 Apr 2023, 16:59
Official
 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
 
GB
Glenn B's update15 Apr 2023, 18:05
Reviewer Update
Just like you did last time, I don't think so. This is how a *****ed organizational works. All talk and no action. What a joke😵