NZ
Natasha Z

1 reviews | Active since Mar 2012

26 Sept 2017, 11:18

Vodacom RIPOFF AGAIN 3RD TIME

Good day,

AGAIN I bought 10 mins to make 2 calls on sunday and AGAIN my airtime was deducted for the calls. This happens every week. Why give me the option to buy mins if you double charge me. This must be rectified ASAP as it is the THIRD TIMR this happenef.

0
Replies (1)
Vodacom
Vodacom's reply26 Sept 2017, 11:28
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,