jG
jacky G
1 reviews | Active since Jul 2011
11 Dec 2021, 15:30
Vodacom Ripoff
Finally my 24 month data contract with vodacom is coming to an end. They have just advised that although I will be charged in full for January, I only have until the 9th of January to use the data or lose it - interesting business practice!!!
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Replies (2)
Vodacom's replyOfficial
12 Dec 2021, 17:57 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Dec 2021, 17:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
jG
jacky G's updateReviewer Update
14 Dec 2021, 07:11Why would I request a cancellation for the 9th January when it is a monthly contract, that's *******. Regardless, thank you for loading it to end January as it should have been done.
jG
jacky G's update14 Dec 2021, 07:11
Reviewer Update
Why would I request a cancellation for the 9th January when it is a monthly contract, that's *******. Regardless, thank you for loading it to end January as it should have been done.