1 reviews | Active since Jun 2017
Vodacom Ripoff
<p>I recently ported my number back to MTN. 2 Months prior to the end of my Vodacom contract I gave Vodacom notice telephonically. My contract was due to end at the end on 30 April 2017. On the 20th of April 2017 I noticed my banked call minutes had disappeared. I contacted Vodacom and they said my number was changed to Prepaid as I had cancelled my contract with them. They still insist on a full months subscription when as far as I am concerned they are in breach of contract, with this in mind I stopped my debit order. I paid a prorata ammount into my account of which I feel I owe. I am now getting threatening letters from them with an incresed ammount of R100 for stopping the debit order. I have also logged 2 disputes with their accounts department but no-one cares........The ammount in Question is R90-00 ....but it is a principal thing.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good Day
Kindly note that you query has now been resolved.
Regards
Dominic
Best regards,
Good Day
Kindly note that you query has now been resolved.
Regards
Dominic
Best regards,
