Vodacom RIPOFF

<p>My partnerwent shopping at Northgate shopping centre on the 29th of July (Saturday) . she ended up buying a 13k cellphone from VODACOM NORTHGATE.. Firstly she doesnt really have the money for this phone and secondly she thought she was doing a nice gesture for me by purchasing me a present. When she bought it home, I told her I didnt want it, especially that it was 13k. Its not worth that money. She immediately called vodacom to return the phone but they said she must come in on Sunday as they were going to close the store. She returned to the shop on Sunday 30 July with teh phone and RECEIPT.. She was caught up in the moment by buying the phone and I think after she realised it was not worth 13k and i didnt want it she felt sick.. Anyway she returned to the shop where the manager BRANDON NEIL said that it will take 7 days for them to send it away and check it and then we woudl get our refund. then he changed his mind and said he wont refund the phone.. He had a I DONT CARE ATTITUDE towards my partner. The Phone was not used and is still in the box. Even though the seal is opened because how else would I get to see the phone?? Vodacom can send the phone away to get checked, its 100% unused and in its original condition. As mentioned my partner wanted to return the phone the same day.. We are both unhappy with the level of service from vodacom..13k for a phone is ALOT OF MONEY</p>