SL
Safwaan L

1 reviews | Active since Mar 2014

17 Mar 2016, 08:14

VODACOM RIP YOU OFF WITH DATA

ON THE 10 OF FEBRUARY I LOGGED A COMPLAINT WITH REGARDS TO MY DATA THAT GOES MISSING AND NO APPLICATION IS RUNNING ON MY PHONE THE MINUTE I BOUGHT DATA THE SAME TIME IT WENT MISSING (S3-GMA15-5WBW AND S3-GMA2Z-Z87X) THE CONSULTANT ADVISED ME HE COULD SEE THAT IT WENT MISSING..... <br> <br> ON THE 22ND FEBRUARY THE EXAT SAME THING HAPPENED AGAIN (S3-GNMV-VQLGL)..... I WAS CONTACTED BY VODACOM AND WAS INFORMED THAT ITS THE WAY I USE MY DATA AFTER I XPLAINED EVEN THOUGH MY DATA IS SWITCHD OFF ON MY PHONE THE SAME THING STILL HAPPENDIN AGAIN... THE CONSULTANT HAD THE AUDACITY TO TELL ME ITS THE WAY I USE MY DATA AND I RUN ON WIFI MOST OF THE DAY... HE MADE ME FELT LIKE A f*** **** AND I TOLD HIM TO FOC HIMSELF AND DROPPED THE PHONE<br> <br> ON THE 7 MARCH OVER 2 GIG OF DATE WAS DONE AND DUSTED AND UP UNTIL TODAY I HAVE NOT RECIVED ANY FEEDBACK FROM THEM ANOTHER CONSULTANT ADVISED ME THE INCIDENT IS STILL OPEN AND I AM STILL WAITING ON FEEDBACK... I BOUGHT ANOTHER 500 MB WHICH WAS DONE AND DUSTED AFTER 3 DAYS AND NOBODY GETS BACK TO ME...<br> <br> PAYING OVER R2000 A MONTH AND SPENDING ON AVG ALMOST ANOTHER 1000 THIS IS THE FOCKED YUO SERVICES YOU GET AND UP UNTIL THIS MINUTE NO FEEDBACK.....

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Replies (1)
Vodacom
Vodacom's reply17 Mar 2016, 08:24
Official
Hello Safwaanlouw,

We would like to apologise for any inconvenience caused.

We will be in contact with you in order to address this matter.

Kind regards
Consumer Website Team