RG
Roderick G
1 reviews | Active since Nov 2009
07 Apr 2020, 09:21
Vodacom - *******s
No consultant has called me to resolve the incorrect billing on my account to date. This is poor. The feedback is poor in the reply as I did not purchase the mentioned bundles and was charged for it.
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
07 Apr 2020, 10:33 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply07 Apr 2020, 10:33
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
RG
Roderick G's updateReviewer Update
07 Apr 2020, 11:08My contact number is ***
RG
Roderick G's update07 Apr 2020, 11:08
Reviewer Update
My contact number is ***
Vodacom's replyOfficial
08 Apr 2020, 09:19Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our attempts to contact you was unsuccessful. Please let us know should you need further assistance, alternatively contact our call cente on 082 135.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our attempts to contact you was unsuccessful. Please let us know should you need further assistance, alternatively contact our call cente on 082 135.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 Apr 2020, 09:19
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our attempts to contact you was unsuccessful. Please let us know should you need further assistance, alternatively contact our call cente on 082 135.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our attempts to contact you was unsuccessful. Please let us know should you need further assistance, alternatively contact our call cente on 082 135.
Regards,
Vodacom Consumer Website Team
Best regards,
RG
Roderick G's updateReviewer Update
08 Apr 2020, 09:51I can be contacted on ***
RG
Roderick G's update08 Apr 2020, 09:51
Reviewer Update
I can be contacted on ***