1 reviews | Active since Aug 2016

10 Aug 2016, 12:25

Vodacom ******* with value added service, NOT!!!!!!!!

<p>I am P'd off to say the least. Vodacom knows quick how to cut off your phone but can't solve problems that THEY created in the first place!!!!!!!!. </p> <p>The call centre is USELESS!!!!. </p> <p>NOBODY at Vodacom wants to take ownership for a query. I'm sure I spoke to every agent in the call centre and still my PROBLEM exists!!!!!</p>

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Replies (1)
Vodacom
Vodacom's reply10 Aug 2016, 13:03
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team