MM
Mokgase M

1 reviews | Active since Apr 2015

26 Apr 2017, 09:43

Vodacom ******* Tactics

<p>I am what used to be a proudly vodacom customer, I do not have facebook, instragram or twitter on my samsung smartphone! Just whatsapp, from the 23rd March to date, I have loaded almost 3G of data, if not more and no one can explain why! I just loaded 100mb today at 09:30, an sms advising that my data is depleted was sent my way at 09:41. I am not subscribed to anything! WHAT IS THIS!!</p>

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Replies (1)
Vodacom
Vodacom's reply26 Apr 2017, 10:28
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,