1 reviews | Active since Jun 2020
Vodacom *******. No customer service
Good day
PLease can someone at Vodacom give me a call. I received a call from Sinugugu who works in the Durban branch. She called to say 3 of my data number on my account is being charged too much. she gave me the amount the contracts would decrease by. Come June i now have a account that has increase by R600. I have called to complaint they told me this was becasue of handsets. These are data contracts and never came with any hand sets. I was told i will get a call from them. its been a month now since Sinugug contacted me and nobody from Vodacom has called to rectify this. I also made contact with Ntombi to do a sim swope on one of my contracts because i was paying for data but the iPad didnt work unless on WiFi I am still waiting for them to activate the new si. Yet each month i pay over R15K and nobody has called to assist me with this. I am very frustrated and at this rate i want to cancel every contract that can get cancelled.
