Vodacom *******

I have a data contract with Vodacom for 40 plus 20 Gigs. But for the past 6 months I've been experiencing very very poor network and i am unable to use these gigs.

I've been calling them to at least downgrade and have 5 Gigs. Every time i call i am told they will escalate this matter and come back to me in two days time. But after talking to plus/minus 20 call center agents no one ever came back to me to explain what is happening.

They can see i am unable to use their data but they don't fail to collect month end. I am being ********** by vodacom and they are so arrogant about it.