Vodacom- Rip-off company that *****s money from customers

Vodacom is still on *********** business.I bought data on Vodacom App and it did data purchase advance and never loaded, twice. When I recharged they took advance of R8,so they took my R8 and never provided service.I phoned them and there’s no option of speaking to a consultant.Last week they took R7 when a loaded airtime VODACOM IS THE WORST COMPANY EVER, WORST