SA
Sherman A
1 reviews | Active since Jan 2017
13 Dec 2021, 07:18
Vodacom ******* and underhand business practice
Vodacom unilaterally adds value added services without consent from the client. This is the second time I upgrade my contract and the second time Vodacom simply adds CLIP to the contract without my consent or agreement. To make matters worse the latest contract upgrade is from a voice to data. So what benefit or value is a caller voice ID to me on a data only line? I have complained about the latest ******* to Vodacom but CLIP has not been removed and still appears on my invoice for this month. This is nothing but a ******* and ********* business from Vodacom.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
13 Dec 2021, 08:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Dec 2021, 08:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
SA
Sherman A's updateReviewer Update
13 Dec 2021, 16:01Thank you for communicating with me. However I will inspect the next invoice and if not corrected will again express my dissatisfaction on this medium.
SA
Sherman A's update13 Dec 2021, 16:01
Reviewer Update
Thank you for communicating with me. However I will inspect the next invoice and if not corrected will again express my dissatisfaction on this medium.