1 reviews | Active since Apr 2013
Vodacom ******* air G GOLD
<p>I received an sms on 26/02/17 from vodafone live saying that i was subscribed to air G GOLD and if I wanted to unsubsrcibe I should go to a site. I ignored this as it is against the law to subscribe you to a service and only cancel it if you unsubscribe. On receipt of my MARCH invoice I had been invoiced on a daily basis for this service. I now have to waste my time to get this sorted out. This is dishonest and a ******* that one would not expect from a company like Vodacom. Check your invoices!!!!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
I am still trying to sort this out and wasting my time. Beware of sms's from Vodafone. This is a ripoff!!!
Customer services say that the " backoffice" will look into it. I received a refund but it was not for the full amount and I have to waste more time trying to sort it out.
I am still trying to sort this out and wasting my time. Beware of sms's from Vodafone. This is a ripoff!!!
Customer services say that the " backoffice" will look into it. I received a refund but it was not for the full amount and I have to waste more time trying to sort it out.