Vodacom: *******
My contract free minutes does not last me longer than 3 days even though I use my Fibre every day from another service provider which is uncapped. No one can ever help when you call the call centre. When I top my fone up with airtime of R50 it never lasts for more than 2 calls of perhaps 5 minutes each. I checked if I am on a per second billing and they advised yes... How can airtime and data be used up so quickly. They also canot advise which internet site is eating my data as well. They are so unhelpful and with remote working during this epidemic, Vodacom are using their customers as cash ***s. Ridiculous.
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Replies (1)Vodacom's replyOfficial
11 Nov 2020, 06:46Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Nov 2020, 06:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
